At JSED, our primary goal is complete customer satisfaction. We strive to offer exceptional services that meet the expectations of our clients. However, we understand that there may be instances when you might be dissatisfied with our services. In such cases, we have laid out a clear refund and cancellation policy to address your concerns.
Cancellation Policy:
- If you wish to cancel our services, kindly get in touch with us through the 'Contact Us' link on our website.
- Any cancellation request received less than 7 business days before the end of the current service period will be considered as a cancellation for the next service period.
Refund Policy:
- Our commitment is to deliver outstanding design concepts and services to our clients. If, however, you are not entirely pleased with our offerings, we are open to issuing a refund.
- The validity of the refund request will be determined after a thorough investigation of the reasons provided. It's essential for clients to provide genuine reasons accompanied by appropriate proofs.
- Always ensure that you read the detailed description of each service before finalizing your purchase. This will give you a comprehensive understanding of what to expect from our services.
- Refunds for transactions made via credit card will be credited back to the original credit card used during the purchase. For payments made through payment gateways, the refund will be processed to the same account.
